The Vertical Slice - just because we can live in a virtual world, doesn't mean that we should - a blog entry about the power of the Gemba

just because we can live in a virtual world, doesn't mean that we should - a blog entry about the power of the Gemba

Friday, June 26, 2009 10:07:23 AM (Romance Standard Time, UTC+01:00)

Here is a nice blog-entry about what you can learn when you actually engage with your endusers.

Gemba in the virtual world

By Bent Jensen